রিটার্ন ও রিফান্ড পলিসি
Welcome to Buniad. We aim to provide high-quality educational services and a smooth learning experience. Please read our Return & Refund Policy carefully before purchasing any course or service.
1. Digital Products & Online Courses
Buniad primarily provides digital educational content, online courses, training programs, and related services. Due to the nature of digital products, refunds may not be available once access to a course or digital content has been granted.
2. Eligibility for Refund
Refund requests may be considered under the following circumstances:
Duplicate payment or accidental transaction
Technical issues preventing course access from our side
Incorrect payment amount charged
Course cancellation by Buniad
3. Non-Refundable Situations
Refunds generally will not be provided in the following situations:
Change of mind after purchase
Failure to complete the course
Lack of usage or inactivity
Dissatisfaction without valid technical or service-related issues
Violation of platform policies or Terms & Conditions
4. Refund Request Process
To request a refund, users must contact our support team with:
Full name
Registered email address
Payment details or transaction ID
Reason for refund request
Refund requests should be submitted within a reasonable period after the transaction.
5. Refund Approval
All refund requests are reviewed individually. Buniad reserves the right to approve or reject refund requests based on our policy and investigation.
6. Refund Processing Time
Approved refunds may take 7-10 working days to process depending on the payment gateway, bank, or financial service provider.
7. Chargebacks & Fraudulent Claims
Unauthorized chargebacks or fraudulent refund claims may result in account suspension, permanent restriction, or legal action if necessary.
8. Changes to This Policy
Buniad reserves the right to update or modify this Return & Refund Policy at any time. Updated versions will be published on this page.
9. Contact Information
Buniad
7/B, Jannatabad, Uttara, Dhaka, Bangladesh
Email: info@buniad.com
Phone: +8801618572734
Website: www.buniad.com
Effective Date: May 11, 2026
1. Digital Products & Online Courses
Buniad primarily provides digital educational content, online courses, training programs, and related services. Due to the nature of digital products, refunds may not be available once access to a course or digital content has been granted.
2. Eligibility for Refund
Refund requests may be considered under the following circumstances:
Duplicate payment or accidental transaction
Technical issues preventing course access from our side
Incorrect payment amount charged
Course cancellation by Buniad
3. Non-Refundable Situations
Refunds generally will not be provided in the following situations:
Change of mind after purchase
Failure to complete the course
Lack of usage or inactivity
Dissatisfaction without valid technical or service-related issues
Violation of platform policies or Terms & Conditions
4. Refund Request Process
To request a refund, users must contact our support team with:
Full name
Registered email address
Payment details or transaction ID
Reason for refund request
Refund requests should be submitted within a reasonable period after the transaction.
5. Refund Approval
All refund requests are reviewed individually. Buniad reserves the right to approve or reject refund requests based on our policy and investigation.
6. Refund Processing Time
Approved refunds may take 7-10 working days to process depending on the payment gateway, bank, or financial service provider.
7. Chargebacks & Fraudulent Claims
Unauthorized chargebacks or fraudulent refund claims may result in account suspension, permanent restriction, or legal action if necessary.
8. Changes to This Policy
Buniad reserves the right to update or modify this Return & Refund Policy at any time. Updated versions will be published on this page.
9. Contact Information
Buniad
7/B, Jannatabad, Uttara, Dhaka, Bangladesh
Email: info@buniad.com
Phone: +8801618572734
Website: www.buniad.com
Effective Date: May 11, 2026